Roberta Surette (My Inserts) Hi, first of all I want to thank Michael and Arlene from the Universal Drive, North Haven, CT, 06473 store for their wonderful help in getting me a nice pair of shoes and for getting me the relaxers for my sandals and dress shoes. I have been to a lot of places and no one has the inserts I needed for my sandals. They are 2 of the most wonderful people I have ever met. They made me feel at home and like family, Thank you for a job well done, Michael and Arlene. I will come back again. I was very happy with Arlene and Michael from the North Haven Store in Connecticut they did a terrific job in caring for my feet. They made me feel like family. GOOD JOB TO THEM BOTH. Will keep coming back!