tina (my new orthotics) walking was my 1st passion (15 miles weekly without fail). When I was diagnosed with plantar fasciitis(already had a heelspur) I knew what effect that would have on my foot. 1 1/2 year later (and 2 cortizone shots) still no relief; I thought my walking days were over. I tried other forms of excercise, but I so missed my walking,(that's MY me time). The shots gave me NO relief. Already had surgery on the other foot, so this wasn't my 1st rodeo. Years of working as a respiratory therapist(in hospitals)I was slowly(and painfully) at the end of my rope.I heard goods things about Good Feet and decided this was my last resort/so (after seeing all the good reviews)I gave it a shot. I spent 4 hours at your store and Christy was so patient educating me, getting to know my needs,and making sure that I was wearing them correctly. What a wake up call. Not only is she an asset to your company,She took the time I needed to be completely satisfied. And yes there were other customers in the store.I bought 2 pair with instructions to how break them in. I left the store with renewed hope of getting. Last week I started walking again(1 mile only)following the break in period. What a moment.I was crying tears of JOY with ever step. I had surgery 20 years for the other foot/spurs in both feet. She told me the company has been opened 19 years so I missed the boat by 1 year. For me, your orthotics are not just a bandaid on a bullet wound; but an intervention. This gave me my life back. Although I still have pain from time to time(only when I'm sitting) this has been a life saving experience. Thumbs up on your product/and Christy.I got my life back and will NOT take 1 more step without wearing them.