kris H I have been using arches from a competetor of Good Feet for a few years.It was time to order new arches, but because you have to have an appt, and then wait 2 to 3 weeks to get your arches, I decided to try Good Feet. I had seen comercials for many years, but never really paid to much attention to them. Boy am I ever glad that I finally decided to try them. Not only do you get GREAT customer service on a walk in basis, but you come out with your lifetime...yes lifetime arches, with a warranty that surpasses other arches I have purchased. Other companies you have to buy new arches every year...Good Feet is a one time purchase!!!!! I have never had my feet feel so good so fast. It is truly amazing what a few minutes of your time with a Good Feet salesperson will do to your life. I can walk with zero pain, I feel like I am walking on clouds. Do yourself a favor...just go and try the Good Feet arches at a location near you..you don't have to purchase anything to try them, If you are like me, you won't leave the store without them, and you will be so glad that you went for the experience. Good Feet arches are truly one of the best buys I have ever done!!! Go see for youself!!!