Google Reviews
4.8 out of 5.0
Matthew J.
8/25/2026
5.0 out of 5.0
I stopped into The Good Feet Store a couple weeks ago and I have no clue why I waited so long to do so. I've been having varying levels of foot pain for several years now and it's really started to pu…
Read moreJennifer K.
8/25/2026
5.0 out of 5.0
A comfortable experience!! Leaving happy.
Cassie G.
8/22/2026
5.0 out of 5.0
Today I decided it was Enough with my feet/Ankle pain. I randomly decided to try The Good Feet store, and to be honest, I thought it would be a pointless trip, only because nothing I've tried in the p…
Read moreWilliam S.
8/22/2026
5.0 out of 5.0
Darlene was very professional and explained things so that I could understand what I had to do.
Aimee S.
8/22/2026
5.0 out of 5.0
My mom just had great service by Doug at the Good Feet Store in Rochester, NY. He was very knowledgeable, patient, & informative. The warranty is excellent & I'll be coming back for myself.
Brian R.
8/20/2026
5.0 out of 5.0
Doug was fantastic. Got me into a system to help with my Plantar Fasciitis. Clearly explained what to expect, how to use them, when to expect follow up. Highly recommend them
John B.
8/20/2026
5.0 out of 5.0
Friendly immediate help and accommodated earlier than appointment time. Good explanation of inserts and are hopeful for reduced foot pain.
Angelo C.
8/14/2026
5.0 out of 5.0
Darlene was very knowledgeable in all aspects of the issues people have with their feet and backs. understands that every person is different and may have different issues that she needs to create a…
Read moredarrick d.
8/11/2026
5.0 out of 5.0
Great help walking through the process and very informative. Excited to get started
Joseph N.
7/24/2026
5.0 out of 5.0
I took a trip to DC and the Good Feet arch inserts provided instant relief for the extensive walking in DC!
Also, Joseph at the Pittsford,NY branch, was very professional and knowledgeable.
He provide…
Read moreKim C.
7/23/2026
5.0 out of 5.0
While the salesperson was good, knowledgeable and worked hard, the lack of transparency in pricing was concerning. I was shocked to learn about a lifetime warranty for over $1500! And then as I said n…
Read moreNadine W.
7/22/2026
5.0 out of 5.0
Joe did an amazing job explaining the arch system and spent good quality time with us. Excellent customer service!
Barbara G.
7/20/2026
5.0 out of 5.0
Darlene is so patient and informative while fitting me. I’m leaving the store with hope of getting out of foot pain I’ve been suffering for years. Have visited several orthopedists over the years and…
Read moreFloyd P.
7/8/2026
5.0 out of 5.0
Darlene was very attentive and corrected my long standing beliefs about my feet. Day 2 and for the first time in a long time I am not swallowing 15,000 Ibprofens to get rid of the back pain. The diffe…
Read moreJOHN B.
6/29/2026
5.0 out of 5.0
Friendly expert service without an appointment; Ariana was the BEST
Kaitlyn W.
6/27/2026
5.0 out of 5.0
Doug was awesome!!! Very knowledgeable and personable.
Darlene C.
6/26/2026
5.0 out of 5.0
My whole body was totally out of alignment, I was suffering. The Good feet store truly gave me my life back: within minutes of trying the system that they offer for daily: walking, exercising and rela…
Read moreFrancine C.
6/22/2026
5.0 out of 5.0
Darlene was very thorough.Had Good Feet for 10 years. Very Happy with inserts and service.
Gloria F.
6/20/2026
5.0 out of 5.0
Doug
Wayne C.
6/20/2026
5.0 out of 5.0
Joe was great very helpful. I would recommend others.
Thank you Joe
Shelby J.
6/19/2026
5.0 out of 5.0
My experience was great. The sore personal was very knowledgeable about the inserts. As well as friendly! Love my ach supports.
Scott B.
6/19/2026
5.0 out of 5.0
Had a great experience here with Darlene. She was very informative, but not overly pushy in a typical sales way. She took the time to explain the pros and cons of the different inserts.
Gary G.
6/18/2026
5.0 out of 5.0
Joe was great to work with. He was very helpful and explained everything .
Weathnerd G.
6/16/2026
5.0 out of 5.0
Joseph was very polite, friendly, and knowledgeable. Took his time to work not just with me but my parents to as this changed into an appointment with all 3 of us. I appreciated everything he did to…
Read morePhyllis S.
6/15/2026
5.0 out of 5.0
Great service, great compassion, friendly service
Jerry M.
6/15/2026
5.0 out of 5.0
The Brighton store is fantastic! Working with Ariana was a pleasure.
Leslie R.
6/12/2026
5.0 out of 5.0
Darlene was awesome.
Katherine R.
6/11/2026
5.0 out of 5.0
Amazing experience! Everything was thoroughly explained and I tried multiple options. I've dealt with plantar fasciitis for a long time and tried countless OTC inserts, splints, and stretches with no…
Read moreRick &.
6/8/2026
5.0 out of 5.0
It was a no brainer to get these supports as I have tried others and they were worn and needed replacing. My hips and feet were hurting all the time and I knew it was time. Excellent explanation of th…
Read moreMichele G.
6/6/2026
5.0 out of 5.0
Wonderful experience with Ariana and other staff. Very welcoming and helpful. Explanations very clear and concise, plus they send you off with written instructions. Makes you feel like they're part of…
Read moreJosh W.
6/6/2026
5.0 out of 5.0
Very friendly and helpful! Joe was amazing! Highly recommended
Alyssa P.
6/6/2026
5.0 out of 5.0
Brought my husband in for a visit. He has been struggling with plantar fasciitis for 3 years and he left today feeling great and having hope. Joe was absolutely amazing and took the time to listen to…
Read moreDavid M.
6/2/2026
5.0 out of 5.0
Great service. Quick and easy without an appointment. Doug explained everything really well.
Joe M.
6/2/2026
5.0 out of 5.0
MJ is very experienced and provides valuable helpful information.
Beth T.
5/31/2026
5.0 out of 5.0
Doug was very patient with me and knowledgeable about the arch supports I was looking at.
Deborah D.
5/30/2026
5.0 out of 5.0
What a gift! My wife loves her new shoes !
Kimora K.
5/23/2026
5.0 out of 5.0
Very nice and helpful
Murray K.
5/15/2026
5.0 out of 5.0
Doug my guy is great T.Y 👍🏿
Alison G.
5/13/2026
5.0 out of 5.0
Darlene was very friendly, knowledgeable and helpful!
Donald H.
5/12/2026
5.0 out of 5.0
MJ WAS GREAT
Mary G.
5/11/2026
5.0 out of 5.0
Darlene was fabulous. I feel so much hope that the problems with my feet will be corrected. I never knew it was possible!
Melody C.
5/11/2026
5.0 out of 5.0
Joe was fabulous! He explained everything to me and was extremely helpful. Highly recommend.