Frequently Asked Questions

Different foot types may respond and feel better with a specific amount or type of support. For example, some people just like how an ultra-firm support feels and performs, while others prefer a softer, more accommodating style of support.

You sure can. In nearly all cases, it won’t even be noticeable that you’re wearing supports. That’s one of the benefits of Good Feet’s Maintainer and Relaxer lines of arch supports. Be sure to ask your Arch Support Specialist to show you how to incorporate them into all the summer fashions you love to wear.

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.

Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.

Sure. But, just like our adult customers, it’s important that children are properly sized and fitted to arch supports that are appropriate for their age, activity level, and the types of shoes they wear. Your local Good Feet Store, has a number of styles appropriate for kids 6 years of age and older. Simply stop into your local Good Feet Store for your child’s free, personal fitting, and our trained Specialists will help you find the right supports.

Yes, we also carry shoes, cushions, and other foot-care accessories.

No, you don’t. An Arch Support Specialist, who is trained in fitting Good Feet Arch Supports will do all of the fitting for you.

It’s easy. Click the Store Locator tool located at the top right of this page.  

It’s simple. Just stop by any Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.

Yes. The health and safety of you and our employees is our top priority. We are following CDC guidelines for social and physical distancing, with procedures in place to promote a distance of 6 feet from others while shopping. This may include temporarily limiting the number of customers inside our stores at one time, floor markings, additional signage, and the addition of plexiglass partitions as needed.

Yes. Like many others, we’re following the latest cleaning and sanitation guidance from the CDC. This means more time is being spent cleaning our stores, including cleaning fitting stations and checkout counters between customers.

Individual store locations and customers are required to follow face masks and safety guidelines set by state and local governments. Accordingly, face mask policies can vary by store. Contact your local store for more info. 

Employees are required to follow all face mask and safety related mandates set by the store’s state and local governments. All Good Feet Store employees have been provided face masks and gloves and have also been directed to follow proper hygiene habits and protocols as guided by the CDC. Contact your local store for more info.

Most stores are open for walk-ins and appointments as normal. However, some are operating at limited capacity or are open by appointment only. Contact your local store for more info. 

The cost of Good Feet Arch Supports varies, but generally runs from $200-$500 per pair. They’re sold as individual pairs and as part of a multiple pair 3-Step System at a higher price. The Good Feet Store’s broad line of models, styles, and sizes of arch supports are designed to be personally fit, so the price is dependent on the particular product that best meets your needs. Most models of supports are also backed by a limited lifetime warranty. We'd love to see you for a free fitting and test walk to find the right arch support for you. Find The Good Feet Store near you.

The Good Feet Store is not a medical provider. Good Feet Stores do not diagnose, prescribe, fill prescriptions, or accept or process insurance claims. Customers who believe arch supports may be covered under specific plans or policies should contact their plan administrator for information regarding current coverage, or Health Flexible Spending Accounts.

Please refer to your locally owned and operated Good Feet Store for more details on the store’s return policy.

Watch this video to learn how to easily insert Good Feet Arch Supports into your shoes. 

You can find and download the Wearing and Care Instructions here. You can also watch complete wearing instructions for your Good Feet Arch Supports by using this video. If you have any questions, please reach out to your local store. 

Cleaning your Good Feet Arch Supports is easy. Simply follow the instructions in this video.

During your break-in period, you may feel some minor muscle aches or discomforts; however, if you experience prolonged discomfort, stop wearing the supports and contact your Good Feet Arch Support Specialist, an adjustment may be needed. If you experience pain that causes concern, stop wearing the arch supports and contact your doctor.

Please refer to our Wearing and Care Instructions for more information. Download them here.