Frequently Asked Questions

Have a question about The Good Feet Store?


People are curious about their feet and The Good Feet Store. We love that.
Here are answers to many of the questions we’re often asked.


Click on the question to reveal your answer.


Reveal FAQ How much do Good Feet arch supports cost?

The cost of Good Feet arch supports varies, but generally run from $149-$399 per pair. They’re sold as individual pairs and as part of a multiple pair 3-Step System at a much higher price. The Good Feet Store’s broad line of models, styles and sizes of arch supports (also referred to as “orthotics") are designed to be personally fit, so the price is dependent on the particular product that best meets your needs. Most models of supports are backed by a limited lifetime warranty.

Reveal FAQ How are Good Feet arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet arch supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

Reveal FAQ Can I buy Good Feet arch supports anywhere else than at The Good Feet Store?

No, they’re only available at The Good Feet Store. The reason for this is that for arch supports to work they have to be fit with precision by a specially trained Arch Support Specialist. Locate A Store

Reveal FAQ Why does Good Feet have so many different arch supports?

Different foot types may respond and feel better with a specific amount or type of support. For example, some people just like how an ultra-firm support feels and performs, while others prefer a softer, more accommodative style of support.

Reveal FAQ Do I need to figure out which model and size will fit me?

No, you don’t. An Arch Support Specialist, who is trained in fitting Good Feet arch supports will do all of the fitting for you.

Reveal FAQ Will Good Feet’s arch supports fit in the shoes I already have?

Yes. You’ve already invested in good shoes, so, you should be able to enjoy them. Good Feet provides a wide range of styles that will easily fit into just about any style of shoe, boot, or sandal.

Reveal FAQ Can I use my Good Feet arch supports in my sandals and flip-flops?

You sure can. In nearly all cases, it won’t even be noticeable that you’re wearing supports.

That’s one of the benefits of Good Feet’s Maintainer and Relaxer lines of arch supports. Be sure to ask your Arch Support Specialist to show you how to incorporate them into all the summer fashions you love to wear.

Reveal FAQ I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.

Reveal FAQ Will I be able to take my arch supports home the same day I purchase them?

Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.

Reveal FAQ Can kids wear arch supports?

Sure. But, just like our adult customers, it’s important that children are properly sized and fitted to arch supports that are appropriate for their age, activity level, and the types of shoes they wear.

Your local Good Feet Store, has a number of styles appropriate for kids 6 years of age and older. Simply stop into your local Good Feet Store for your child’s free, personal fitting, and our trained Specialists will help you find the right supports.

Reveal FAQ Does insurance cover arch supports? Can I use my HFSA plan towards a purchase of arch supports?

The Good Feet Store is not a medical provider. Good Feet Stores do not diagnose, prescribe, fill prescriptions, or accept or process insurance claims. Customers who believe arch supports may be covered under specific plans or policies should contact their plan administrator for information regarding current coverage, or Health Flexible Spending Accounts.

Reveal FAQ How can I find a store near me?

It’s easy. Click here

Reveal FAQ Do you sell anything other than arch supports in your stores?

Yes, we also carry shoes, cushions, and other foot-care accessories.

Reveal FAQ Do you sell franchises? If so, how can I find out more?

Yes, we do. And, we currently have territories available. Learn more

Reveal FAQ How do I get my free fitting and test walk?

It’s simple. Just stop by any Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.

Coronavirus and Safety Concerns


Reveal FAQ Is The Good Feet Store following procedures for social and physical distancing?

Yes. The health and safety of you and our employees is our top priority. We are following CDC guidelines for social and physical distancing, with procedures in place to promote a distance of 6 feet from others while shopping. This may include temporarily limiting the number of customers inside our stores at one time, floor markings, additional signage, and the addition of plexiglass partitions as needed.

Reveal FAQ Does The Good Feet Store have cleaning procedures in place?

Yes. Like many others, we’re following the latest cleaning and sanitation guidance from the CDC. This means more time is being spent cleaning our stores, including cleaning fitting stations and checkout counters between customers.

Reveal FAQ Does The Good Feet Store require customers to wear face masks?

Individual store locations and customers are required to follow face mask and safety guidelines set by state and local governments. Accordingly, face mask policies can vary by store. It is best to check with your local store for specific requirements: https://www.goodfeet.com/locations

Reveal FAQ Are employees of The Good Feet Store required to wear face masks?

Employees are required to follow all face mask and safety related mandates set by the store’s state and local governments. All Good Feet Store employees have been provided face masks and gloves and have also been directed to follow proper hygiene habits and protocols as guided by the CDC. Contact your local store for the specific requirements being followed: https://www.goodfeet.com/locations

Reveal FAQ Are The Good Feet Store locations open and at full capacity?

Most stores are open for walk-ins and appointments as normal. However, some are operating at limited capacity or are open by-appointment only. It is best to check with your local store for specific details where you can also schedule your free appointment: https://www.goodfeet.com/locations

Need more information? Stop into your local Good Feet Store and our staff will be happy to answer your specific questions.

In Step With Beth Logo

Foot health tips, hints, and how-to's from Beth, The Good Feet Store's resident arch support specialist.

Watch. Read. Learn. Do.

Beth's Corner kelvington's testimonial
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View our digital brochure and learn all about how the Good Feet Store can help you.