Not All Arch Supports Are the Same

If you’ve been searching for relief from foot, knee, hip, or back pain, you’ve encountered a lot of options: over-the-counter insoles at the pharmacy, custom orthotics from a podiatrist, and somewhere in between, The Good Feet Store. Understanding what each offers helps you make the right choice for your situation.

What The Good Feet Store Sells

We provide personalized arch supports, not custom orthotics. Custom orthotics are medically prescribed devices, individually molded to your foot by a podiatrist following a clinical assessment. Our products are prefabricated, designed in a range of structures and profiles, and selected for your specific foot through an in-store fitting process.

That distinction matters, and we’d rather be clear about it upfront than have you find out later.

arch support being inserted into dress shoe

The Problem With Generic Insoles

Walk into any drugstore and you’ll find a wall of foam insoles built to fit no one in particular. They’re inexpensive because there’s no expertise, no assessment, and no structural design involved. For mild, occasional discomfort, that might be enough.

For persistent pain, the kind that follows every step of your workday or cuts your morning walk short, it typically isn’t. Generic foam compresses under body weight and once it compresses the support is gone. Our arch supports are built with a semi-rigid, medical-grade polymer shell that holds its shape under load, providing corrective support throughout the day, not only at first contact.


What the Fitting Involves

When you walk in, your Arch Support Specialist takes time to understand how you move, where you hurt, and what your daily life looks like. From that assessment, they select from more than 400 arch support styles to find the option that matches your arch structure, flexibility, footwear, and routine.

This isn’t the diagnostic process that produces true custom orthotics. It is a meaningful, personalized experience that goes well beyond anything off a pharmacy shelf. You’ll take a test walk before you decide, in your own shoes.


What the Research Shows

Independent clinical studies of Good Feet arch supports, conducted in 2008 and 2022 by Dr. Adam Landsman, assistant professor of orthopedic surgery at Harvard Medical School and head of podiatric surgery at Massachusetts General Hospital, confirmed the effectiveness of the Good Feet prefabricated arch support system in relieving chronic foot discomfort. Both studies were reviewed and approved by the MGH Institutional Review Board.

The broader peer-reviewed literature supports this. A meta-analysis in the Journal of Athletic Training found no meaningful difference in outcomes between custom and prefabricated orthoses for preventing lower-limb overuse injuries. A randomized controlled trial in Foot and Ankle International found that patients using prefabricated inserts with a stretching program were more likely to improve than those using custom polypropylene orthotic devices.

Key findings from the broader biomechanics literature include:

  • A reduction in impact force of over 33% and decreases in heel and forefoot pressure of approximately 24% when subjects wore arch supports during walking, compared to no support.
  • Improved ankle and subtalar joint stability, with studies showing that orthoses correct abnormal rotations and improve arch alignment under load.
  • Reduced lower back discomfort after two months in subjects wearing semi-rigid, non-custom orthoses, compared to those wearing simple cushioning devices.
  • Decreased tibial internal rotation during walking, demonstrating that support at the foot level has measurable effects on joints higher up the leg.
  • Reduced lower extremity muscle fatigue in people with flat feet during walking tasks, as measured by electromyographic analysis in a 2025 study published in Scientific Reports.

Arch supports are not a substitute for medical care when pain is severe or related to a specific injury. Anyone with persistent or acute pain should consult a healthcare provider.


Where Good Feet Fits In

True custom orthotics sit at one end of the spectrum: highly personalized, fabricated from a cast of your specific foot, typically requiring a medical prescription. Basic over-the-counter insoles sit at the other: generic, minimal, and inexpensive. Good Feet arch supports occupy the space between: structurally designed, personally selected through a guided fitting process, and backed by clinical evidence.

For people who want more than a drugstore insole but don’t require a medical prescription, that’s often exactly the right place to be.

Come in for a free, no-obligation fitting and take a test walk.

Written By

The Good Feet Team

Posted on 06/22/2026

Good Feet began as a family-owned business in 1992, with a mission to help people who – like the company's founders – suffered tremendous foot and back pain that diminished their quality of life. Good Feet Arch Supports are designed to relieve foot, knee, hip, and back pain and are personally-fitted to you by an Arch Support Specialist.